THE STAPLES CENTER / LA LIVE

With the exception of how we procured our tickets  (at the very last minute…thank you Lee) to the Taylor Swift show on Friday night, we did everything the way any other paying customer would…but felt like a VIP at the Staples Center / LA Live complex. 

Now I know in the past I’ve said that the Nokia Theatres are “a little too AMC Theater” looking for me, but my families experience was so good at The Staples Center, it took me out of my writing cocoon that I’ve been in for a while (sorry about that everyone).  Let’s start with driving to the venue.  It couldn’t be easier.  If you know me, than you know that after 4-years living in LA (in July… god how time flies), I still don’t know my way around at all.  Now I have a navigation system in my car…a car I’ve had since 2005…but I’m still not exactly sure how to use it.  None of this mattered.   We drove straight from our house in Woodland Hills to The Staples Center. 

The parking garage we pulled into is across the street from the arena on the “LA Live” side and has valet parking.  $25 to valet your car in downtown Los Angeles for an event, that’s pretty good when you consider it cost just as much to park in a shitty lot down the street.  My wife and kids were just blown away by the cleanliness of the garage and escalators (the girls thought the blue lights were really cool), and proficiency of the staff.  We were soon up on the sidewalk where there is a plethora of restaurants, bars and distractions.  Right across the street, the box office to the Staples Center. 

No lines at the box office, I show my I.D. and the polite woman at the window asks me to wait one moment…”sign here please”…and away we go.  There’s an entrance right next to the box office and there were lines at every door since they were using metal detectors.  But the lines moved fast and the staff, very friendly. 

The next thing that impressed me was the men’s room.  As I started to pee, I read a placard on the side of the urinal that talked about how it was an Eco-friendly urinal and each saves 40,000 gallons of water per year.  Boy, makes you feel good to go to the bathroom.  Maybe I should pee more?

I could go on and on about concessions, ushers, security, etc, but lets just say that Lee Zeidman and his crew run a great operation.  When leaving we thought about the big mistake we made…valet parking.  How long would it take us to get our car with a concert letting out at Staples and Nokia at the exact same time???  Well, they have that covered too.  You put your ticket into the machine to pay.  It takes cash or credit.  Once you pay, the machine automatically orders your car and it is sitting in front of you in minutes.  We were back in Woodland Hills in half-an-hour…where the real party began. 

I’ll pay for service like that any day.  I’m sure I’m not the only one.  Congratulations to everyone at The Staples Center for running one great venue.  We could all learn a few lessons from them.

Speak with you soon…and I promise to write about the WMA / Endeavor merger soon.

Jim

p.s. – yes I paid for my tickets.

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