Once you pick-up Delivering Happiness, A Path to Profits, Passion and Purpose by Zappos CEO Tony Hsieh you won’t be able to put it down.  At least I didn’t.  It makes you want to run out and apply for a job at Zappos (maybe they are ready to start a Live Events Department). 

Tony was the Keynote Speaker at last year’s Pollstar Conference.  If you’re kicking yourself for missing it like I was, here is a link from my friend Scott Perry to one of Tony’s presentations  Friend and Fanscape co-founder Larry Weintraub is also a big fan of Tony’s.  He sent me a podcast so you can have the sound that goes with the presentation, but for some reason the link won’t work for me anymore…but maybe on your computer it will  I’m sure there are tons of them on YouTube you can look-up if it doesn’t. 

If you haven’t studied the way Zappos does business, you should.  It isn’t just a business but a way of life.

Don’t forget to write…



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