If something feels like stealing, it is. If you say one thing in your ads but actually mean another, it is false advertising. For instance, the iPhone 6 and AT&T.
Are you a current AT&T customer and want to upgrade to the iPhone 6? Be careful! They say you can keep your plan but you really can’t.
Last February, my family took advantage of the “Mobile Share Program”. 4-Lines, 5GB of data, for $160. 5GB wasn’t enough with 2-teenage girls so we went to 15GB. Then iPhone 6 was released last week and AT&T advertises that you can upgrade and keep your current plan. And you can… but it will cost more. Does this make any sense to you?
Yes, you have two payment options and both will cost you significantly more per month. You can go with the standard 2-year contact, get the upgrade price for the phone, pay a onetime $40 upgrade fee, and then $40 per line, per month on top of your current plan. Or you can go into their payment program “Next” where you still pay an addition $40 per month but it is toward the phone not the line…and you are paying retail price for the phone even if you are eligible for an upgrade. FYI, it is most economical to go with the payment plan as you end up saving about $200 per line over 2-years. But please don’t be fooled into thinking you can keep your plan.
Why would anyone do this to loyal customers? If you want the latest technology and you are an AT&T customer, you are penalized for it. It feels like a shell game. We should all take a look at our pricing policies and make sure we are being fair to customers. Don’t be an AT&T!