Posts Tagged ‘Zappos’

DELIVERING HAPPINESS

September 5, 2010

Once you pick-up Delivering Happiness, A Path to Profits, Passion and Purpose by Zappos CEO Tony Hsieh you won’t be able to put it down.  At least I didn’t.  It makes you want to run out and apply for a job at Zappos (maybe they are ready to start a Live Events Department). 

Tony was the Keynote Speaker at last year’s Pollstar Conference.  If you’re kicking yourself for missing it like I was, here is a link from my friend Scott Perry to one of Tony’s presentations http://tinyurl.com/25xyjxr.  Friend and Fanscape co-founder Larry Weintraub is also a big fan of Tony’s.  He sent me a podcast so you can have the sound that goes with the presentation, but for some reason the link won’t work for me anymore…but maybe on your computer it will http://tinyurl.com/25xyjxr.  I’m sure there are tons of them on YouTube you can look-up if it doesn’t. 

If you haven’t studied the way Zappos does business, you should.  It isn’t just a business but a way of life.

Don’t forget to write…

Jim

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MOVING FORWARD

March 2, 2009

Many of you have emailed regarding the positive spin I tried to put on the TicketMaster / Live Nation merger in the newsletter a few weeks ago  https://liveworksnews.wordpress.com/wp-admin/post.php?action=edit&post=274.  If the notes I received were actually from SEC regulators, the deal would never happen.  But of course they aren’t.  The hearings on Capital Hill are a near formality in my humble opinion.  The two companies would have never announced the deal if their lawyers didn’t think the merger would pass the “sniff test” both hear and in the EU.  Might they have to sell-off a few businesses to make everyone happy, sure…but this deal is happening and will close, so we might as well move forward.  You know that Irving and Rapino are….Tim and Randy at AEG too. 

It is interesting the way others view our business.  For instance, pick-up the March 2009 issue of Fast Company.  In it are “The World’s 50 Most Innovative Companies”.  As you would expect, the usual suspects are there; Apple, Google, Amazon, Zappos, Disney, Warner Music Group, CAA…wait, WARNER MUSIC GROUP and CAA!!!!  And not just WMG and CAA, both AEG and Live Nation are listed as “Companies to Watch”.  Are we all missing something?  Are we too busy playing armchair quarterbacks to see that the time of innovation is passing us by? 

Truth is there are a lot of good things we can talk about.  WMG now has a merchandising company that makes a profit not only for them, but for their artists too.  CAA teamed clients Will Ferrell and Tony Hawk with Sequoia Capital to create web brands FunnyorDie.com and ShredorDie.com.  AEG continues to invest in our business by building state-of-the-art facilities and Live Nation is about to pull-off one hell of a merger (too bad it probably won’t do anything for my stock). 

The time for innovation is now.  Just think about how many companies were started during the Great Depression.  Banks are going to be put under more pressure to give out business loans.  Have an idea, it is time to Move Forward!

Talk with you soon…

Jim